At our business, we feel that servicing your computer shouldn’t be a hassle nor should it be one where customers feel apprehensive about the process. We know that your trust is in our hands and all we can say is that our reputation speaks for itself. We’ve served over 8000 customers and 400 small businesses since 1994 and can honestly say we’ve worked hard to make sure all their needs are as catered to as possible. In that time, we’ve learned there is only one way of doing business: do an honest job, at an honest price.
There are many retail/box stores that hardly provide personal service. And if they might come close to it, you’ll pay for it. As a small and local business, we operate very efficiently. It is for this reason that we’ll always remain much lower in our overall costs than the big guys and very competitive with respect to the small guys. We guarantee that.
WHO WE SUPPORT
RESIDENTIAL: Onsite support, Remote support
COMMERCIAL: More than 60 computers, Medical Doctors, Private Attorneys, Orthodontists
Dentists, Chiropractors, Non-Profit Organizations, Machinists, Laborers, Home Offices
Pictured from left to right: Joseph Jones, Nancy Livernois, Frank Hilton, Meghan Levesque and Jon Levesque. Not pictured (Jonathan Cary, Henry Charette)
Our team is comprised of a small group of specialists that are well versed in the areas we specialize in.
Jon has 11 years of professional IT experience. Not only the President, Jon serves as our Senior Network Engineer and has the answers to the most difficult networking issues. He has strong skills with DOS, Windows XP, Vista, 7, Server 2003, 2008 and 2011; Microsoft Office: SQL; Remote Desktop Services and extensive implementation experience. He also is proficient in Terminal Services; Exchange Server; Small Business Server; a multitude of anti-virus products; and a number of Backup and Recovery solutions. Jon has extensive troubleshooting and configuration experience with TCP/IP, LAN/WAN architectures, hubs, routers, firewalls, DSL, and Cable technologies. Additionally, Jon has excellent project management skills and manages most of our client’s projects.
Jon has been working on computers since 1992. He began just tinkering around with an IBM 386DX and quickly learned from what broke; fixed the problems and repeated it all over again. He shied away from the computer field as a career until his college years. Beginning in the Computer Science department at the University of Maine in Orono, he learned within a year that computer science and/or programming would not be his forte due to the highly impersonal nature of the field. As an employee of Hannaford Brothers for eight years, he needed to be around people. In his second year of college he was approached by a professor from UMaine’s business school who informed him of a new degree: Management Information Systems. Intrigued by the endless management opportunities in the technology field, he signed up. The difference was night and day. He went on to graduate with a Bachelor of Science in MIS and a minor in Computer Science.
His first employment in the computer field was an internship at R.H. Foster Energy in Hampden Maine. He focused on many projects included desktop imaging, server management, and computer roll-outs. He gained valuable real-world experience. Upon graduating he was offered and accepted as the company’s Retail Automation Specialist responsible for all facets of technology for the company’s then seventeen convenience stores. It was a fantastic independent position with a great deal of responsibility. Two years passed and Jon opted to move closer home to family. Jon offers many thanks to his mentors of Michael Kelly, Robert Plaisted, Robert Tracy, and Don Foster for offering a great deal of advice during his tenure with RHF.
Next was an Operating Systems and Database Analyst position at Tyler Technologies in Falmouth Maine. A great company with a fantastic company culture Jon gained valuable experience with database management and alternative operating systems such as Linux, Unix, and Sun Solaris. Thanks go to Jon Booth, John Whitaker, Angel Gass, and Derrick Cote for their help.
Fast forward a bit when Jon was offered an excellent opportunity to purchase The Computer Place from Brett and Jocelyn Jervis in July of 2006. It was a great company built-up with an outstanding reputation since 1994. After all the paperwork was complete Jon took over the reins on August 1st of 2006. He can honestly say the entire acquisition was a godsend and one that was perfect for him. He’s continued to build a great reputation around Androscoggin County and has increased business and most importantly, business relationships, as a result. We went from a one-man operation, to a three employee operation in two years. We’ve updated our extensive inventory, livened up the showroom and upgraded all of our equipment and resources. We’ll be around in 2024 to sell to the next “computer guy”!
Joseph comes to us as a Network Administrator from a telecom company. He has an Associate’s Degree in computer Science from Southern Maine Community College, A+ and Network + certificates. Joe is a very skilled PC repair and trouble-shooting technician who works fulltime in our repair lab. He has many years of practical experience as a computer technician as well as excellent customer service skills.
He has working knowledge of Internet infrastructure, network and application trouble shooting, and network configuration. His skill set includes: Proficiency in TCP/IP protocols, Outlook/Outlook Express, and switch configuration. He is well versed in configuration of other network appliances such as wireless routers, gateways, and NAS's. He works well with Active Directory, Microsoft Exchange, and Windows Server Operating Systems.
Joe also handles virus, rootkit, and spyware removal. In his time here, he has become our “go-to” technician for hardware knowledge and troubleshooting and also builds and configures many of our computer workstations and servers. He has excellent Windows 2000, XP, Vista and Windows 7 trouble-shooting skills and experience. Some Apple (Macintosh) troubleshooting and repair experience has been acquired over the years as well and Joe also handles our Data Recovery.
Nancy serves as our Office Manager. Nancy handles everything from accounts receivable, inventory, computer intake, reception of calls and much more. With us since 2006, Nancy is a fundamental asset to our success!
Jon has 18 years of experience in the computer industry. He first started in the industry by creating his own website creation company - Alkivar Graphics Unlimited - in 1996 during the early years of the Internet gold rush.
He holds an Associates Degree in Computer Technology from Central Maine Technical College (now Central Maine Community College) and a Bachelors Degree in Computer Information Systems from Thomas College in Waterville. While earning his Associates degree he obtained A+ certification in 1998; and also obtained status as a Microsoft Certified Systems Engineer on Windows NT 4 in 1999.
In 2008 Jon learned how to repair Laser printers and changed to the Apple/Mac platform due to the needs of his employer CBE Technologies. In the years following, while employed by various companies to repair the Apple platform he has gone on to earn his status as an Apple Certified Macintosh Technician in 2012, as well as obtaining certification as an Apple Support Professional on both the 10.8 and 10.9 platforms.
He has skills in both PC and Macintosh hardware repair and diagnosis; software troubleshooting and malware cleanup; networking for both residential and business on Windows, Macintosh, and Linux computers; Laser printer repair; and has experience working on multiple operating systems including: DOS, Windows, Linux, and OS X.
Meghan is our Vice President of Operations. Not only Jon's wife, but she is a good balance to the work team here at TCP.
What People Are Saying...
"Jon and his staff at The Computer Place did such a great job getting our office all setup for our new business. They are friendly and well priced. I would highly recommend them to anyone." - Auburn, ME
“It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money - that's all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot - it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.” ― John Ruskin